Privacy Policy – Pushp Matrimony
Effective Date: May 5, 2025
Last Updated: June 28, 2025
Welcome to Pushp Matrimony. We are committed to protecting your personal data and ensuring a safe and respectful platform for seeking a life partner. This Privacy Policy explains how we collect, use, store, and protect your information.
1. What Information We Collect
When you register and use Pushp Matrimony, we collect your information across multiple steps:
Multi-Step Registration Process
- Step 1: Profile Role – Who you are creating the profile for (Self, Son, Daughter, Brother, Sister, Relative, Friend)
- Step 2: Basic Details – Gender, Date of Birth, Height, Country, State, City, Residential Status
- Step 3: Education & Work – Education, Occupation, Work Experience, Monthly Income
- Step 4: Cultural Details – Marital Status, Mother Tongue, Religion, Sub-caste, Diet, Community, Hobbies
- Step 5: Login Info – Full Name, Email, Mobile Number, Password (securely stored)
Additional details such as your preferences in a life partner are collected to improve seeking a life partner accuracy and experience.
2. How We Use Your Information
Your data is used exclusively for the purpose of seeking a life partner and enhancing your experience on our platform. Specifically, we use your information to:
- Display matching profiles based on preferences like age, height, marital status, education, income, profession, religion, community, hobbies, and more
- Allow you to express interest via admin-assisted enquiries
- Provide compatibility testing and personalized suggestions
- Respond to support requests, complaints, or reports
- Allow you to manage, update, or delete your profile at any time
3. Marriage Compatibility Test
As part of our platform, you can take the Marriage Compatibility Test to receive personalized relationship insights.
- The test is divided into five structured steps focusing on key relationship areas like values, communication, lifestyle, expectations, and emotional compatibility.
- After completing the test, you will receive a Compatibility Scorecard showing your strengths and gaps with a potential match.
- You will also get personalized suggestions to help you better understand your compatibility and decision-making.
Privacy Note: Your test responses are confidential and used solely for internal scoring and recommendations. They are not shown publicly or to other users.
4. Communication Management
- Users cannot chat directly on the platform.
- Interest can be expressed via enquiries, which are manually handled by our admin team.
- Mutual interest leads to further admin-guided communication.
5. Password & Account Security
You log in with your email or mobile number and a password.
We provide a "Change Password" feature, where you must:
- Enter your old password
- Enter and confirm your new password
Passwords are stored using secure encryption techniques.
6. Account Control
You can manage your account completely. You can:
- Delete your profile permanently using the app
- Contact our team via the “Help & Support” feature
- Report inappropriate profiles
- Remove unwanted matches
Account deletion is irreversible and deletes all data from active systems.
7. Data Sharing & Disclosure
We do not sell, rent, or share your personal data with third parties. Your information is visible only to the Pushp Matrimony admin team and used solely for seeking a life partner purposes.
8. Data Protection
We follow industry-standard practices to secure your data, including:
- End-to-end password encryption
- Admin-only access to sensitive information
- Regular system audits for misuse or suspicious activity
9. Cookies and Tracking
We may use cookies or tracking tools only to improve app performance and user experience — not for ads or resale.
10. Children’s Privacy
Pushp Matrimony is strictly for users aged 18 and above. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy from time to time. Changes will be reflected in the app or on the website. Continued use means you agree to the updated terms.
12. Contact Us
For any queries, contact us via the "Help & Support" option inside the app.
User Data Safety at Pushp Matrimony
- Data Confidentiality: Profile data is kept private and used only for seeking a life partner.
- Admin-Only Communication: No user-to-user chats; our team facilitates all communication.
- Secure Login: Email/mobile login with encrypted passwords.
- Account Control: Delete, edit, or report profiles as needed.
- No Third-Party Sharing: Your data is never sold or shared.
- Manual Review: All interactions are reviewed by our admin team for safety.
User Rights & Data Control
1. Delete Account – You can delete your account anytime. Once deleted:
- Your data is erased
- Your profile is removed from seeking a life partner
- You can no longer access platform features
2. Report or Remove Matches – Control your list by removing or flagging unwanted profiles.
3. Support Assistance – Use the in-app support to report misuse or get help.
Transparency Guaranteed: Your data and rights are respected at all times.
Account Security & Password Management
Change Password Anytime – Recommended for better security. Steps:
- Go to Profile or Settings
- Tap “Change Password”
- Enter current password, then new password and confirm
Tips: Use 8+ characters with a mix of letters, numbers, and symbols.
Security Features:
- Encrypted password storage
- Automatic logout for idle sessions
- Multi-device login safety
- Admin support for access issues
Your Account. Your Control.
